Support Desk & Statutory Grievance
We're Here to Help You
Have questions about bidding, your account, KYC verification, or need grievance redressal? Contact our team directly via email or visit our registered headquarters.
Customer & Seller Help
Support Desk
All inquiries are received and managed via email. In the event an issue requires escalation, our operations team will reach out directly via telephone.
IT Act, 2000 Compliance
Grievance Officer
Tushar (Grievance & Compliance Officer)
Dedicated escalation channel for consumer disputes, counterfeit listings, and compliance issues.
Registered Headquarters
BidOnBuy Marketplace
Kondhave Dhawade, Pune, Maharashtra 411023, India
Business Hours: Mon - Fri (10:00 AM - 6:00 PM IST)
Send Us a Message
Fill out the form below and our operations or legal desk will reach out promptly.